8 days ago lightning struck my power pole and the surge fried my internet router so they had to send me a new one.
We would of had it in two days but UPS could not find my house and refused to call the contact number on the package I had to call the main office and give them an alternate address.  So I gave them the one for the gas station down the street...
They had it there first thing the next morning.  LOL but no internet for over a week was aggravating . The new router is loads faster than the old one they sent me the new upgrade at no charge since I had the same one for six years without replacing it.